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When you use our websites , games , game engines , and applications , you agree to our collection , use , disclosure , and transfer of information as described in this policy , so please review it carefully .
You may provide your personal information to us when you choose to use our websites , games , game engines , or applications . Because we change our offerings and features from time to time , the options you have to provide us with information also may change . The following are some examples of situations in which you may provide information to us : Creating an account to use our websites , online services , software , or applications ; Licensing and downloading our games or game engines ; Using a social feature of our games or applications ( described further in the section of this policy titled “ When You Use Social Features of Our Games and Applications ” ) ;
Entering contests or sweepstakes , participating in any of our promotions , or accepting any prizes from us ; Signing up for email alerts or subscribing to receive other information from us ;
Using a mobile device , such as a phone , to play our games or use our applications ; Contacting us for any reason , such as by email , including for technical support or customer service .
The information you provide to us may include your name , your display name , and your email address ( es ) . If you choose to make a purchase , we will collect payment card information such as your card 's payment account number and expiration date . Sometimes we ask for your phone number , your postal address , your billing address , your date of birth , and your gender . Some of our websites also provide a feature that supports job applications , in which case we also ask for your resume .
We typically aggregate the data that we collect automatically and use it in statistical form to determine trends among groups of users , rather than using it to identify individuals .
The type of information that we automatically collect may vary , but generally includes : Technical information about your computer , device , hardware , or software you use to access the Internet or our services , such as IP address or other transactional or identifier information for your device ( such as device make and model , information about device operating systems and browsers , or other device or system related specifications ) ; Usage information and statistics about your interaction with our websites , games , game engines , and applications , which may include the URLs of our websites that you have visited , URLs of referring and exiting pages , page views , time spent on a page , number of clicks , platform type , the application you used or the game you played , how long you used or played it and when , and other usage statistics ; Crash reports , which may be automatically generated when a game or application crashes and includes information about your system and the crash ; Information that facilitates a safer and more personalized experience , such as your display name or other user identification provided in connection with your application use or game play , saved preferences , game progress , and device identifiers or usage information for authentication and fraud prevention purposes ; The location of your device , such as may be derived from your device 's IP address .
When you use any Epic game , application , or feature at a website not controlled by Epic , such as a social network , that website may allow Epic access to certain information about you . For example , social networks may provide us with information from your profile on their website such as contact information , demographics , and other information you provided to that website such as your photo , user name , and potentially any and all information that you agreed the social network or other party could provide to us when you use our games and applications . When You Use Social Features of Our Games and Applications When you choose to use a social feature of our games and applications , you allow Epic to receive information about you from social networks .
You may be able to use these features to find out if your friends are actively playing the game and using the feature , to find out if they used it in the past , and to invite them to join with you to meet a game challenge . If you choose to use one of our social features , you may be asked to log into a social network through our game or application . The social network may then provide Epic with information such as your social network user ID , your profile picture , and the user IDs and profile pictures of your connections .
We may also receive information about you from the organizations that sell our games or applications , or which provided the gaming system you use . Those parties may provide us with information regarding your account or registration , but they do not give us your payment information . Because those organizations determine what information they will collect from you , it may vary according to their services , but it is likely to include information such as your name , email address , user ID , location , and date of birth .
To communicate with you , respond to your requests , or provide you with updates and information ; To better understand our users , their interests , and their preferences ; To personalize your experience , save your preferences , authenticate our users , and provide similar user-experience features ; To develop , deliver , and improve our products , services , and other offerings ;
For internal purposes such as auditing and data analysis . We may share , or provide you with opportunities to share , information about you with other users of our websites , games , game engines , and applications as described in this policy . We also provide services that allow our users to communicate with Epic and each other , in which case personal information may be shared and account IDs may be displayed . We may share personal information we collect within our family of companies . We also will share information with service providers that perform services on our behalf and under our instructions . These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements . We also may share certain limited information , such as device identifiers , with advertisers and other marketing partners for purposes of gauging the effectiveness of advertising and other marketing strategies . We may share information about you with your social network contacts when you and they use the same social features of our games and applications . We may also disclose information about you : ( i ) if we are required to do so by law , legal process , or a reasonable request from law enforcement authorities or other government officials , ( ii ) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity , or ( iii ) if necessary to protect the vital interests of another individual ( such as to prevent death , bodily harm , or serious damage to property ) . We reserve the right to transfer information about our users in the event we sell or transfer all or substantially all our business or assets .
We may collect some limited information automatically , as described above . You may opt out of receiving our messages at any time by using the opt-out mechanism provided in the message .
You can change your privacy settings on other parties ' websites , such as social networks , which will stop or limit our receipt of information from those other websites .
In some cases , blocking or disabling cookies may cause our websites , games , and applications not to work as intended and some features may not be available . You can limit interest-based advertising by opting out at www.aboutads.info/choices/ or www.networkadvertising.org/choices/ . If you are located in Europe , more information is available at www.youronlinechoices.eu / . If you are under the age of 18 and have an account for our websites , mobile apps , game engines , games , or other online services , you may request that we remove certain content that you provided , such as deleting or editing comments you have posted .
Epic does not direct its websites , games , game engines , or applications to children ( usually considered to be under the age of 13 , depending on the country where you reside ) . We also do not intentionally collect personal information from children through our websites , games , game engines , or applications . If you are the parent or guardian of a child and you believe that we have inadvertently received personal information about that child , please contact us as described in the How to Contact Us section of this policy and we will delete the information from our records .
However , we will treat your personal information as subject to the protections described in this policy . When you use our websites , games , game engines , or applications , you acknowledge that we may transfer information about you as described in this policy .
This policy may be updated periodically to reflect changes in our personal information practices or relevant laws . We will indicate at the top of this policy when this policy was last updated . Please review this policy every time you access or use our websites , game engines , games , or applications to make sure that you have reviewed the most recent version .